Definition of Apps & Custom Modules
An “App” is a specialized group of features available for installation in the app list, and
listed in the public pricing section of the Mobiheal website (https://mobiheal.tech). A
custom module is a directory of source code files or a Python and Android-based set
created in a database that adds features or changes the standard behavior of the apps.
It may have been developed by the customer. For custom modules, customers have to
pay extra costs and support charges separately.
A bug is defined as any failure within the apps or a custom module that leads to a complete
stop, error traceback, or security breach, not directly caused by a defective installation or
configuration. We are not responsible for the effects on the flow of our apps caused by any
third-party modules. When developing custom apps, we adhere to Mobiheal's standard apps
and flow.
We will provide free updates for any custom module throughout the lifespan of the application.
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Mobiheal Agile Support provides 30 days of free support from the date of purchasing the
application.
- Support includes addressing errors encountered during the installation of the application.
- If the flow does not work or does not behave as described in the index file, please let us
know.
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Please note that we are not responsible for any issues arising from the influence of
third-party apps on the flow of our application.